There are many in the tech world — Satya Nadella, for one — suggesting that major SaaS platforms will face obsolescence because of the increasing maturity of generative AI and agentic applications.

If ServiceNow CEO John Donahoe weren't already fully committed to running one of the fastest-growing and most-innovative software companies on the planet, he could make a great living teaching ...

SaaS has become the go-to model for software companies, providing recurring revenue through monthly subscriptions. Clients don't get a one-time package that can become obsolete over time but an ...

ServiceNow's Now Platform is getting a shot in the arm through the company's acquisition of Software-as-a-Service startup VendorHawk. VendorHawk's technology optimizes customer SaaS usage, provides ...

ServiceNow (NYSE:NOW) reports Q1 2026 results this week, and the timing could not be more charged. The stock is down 36.9% year to date as AI-driven fears have hammered SaaS valuations broadly. This ...