It's a well-worn maxim that companies can't manage what they don't measure. But using A.I. transforms both what companies can measure and what they should manage. Several corporations have learned to ...

When does a number become a warning sign? Some of the most important numbers on the farm can show you what might happen next.

Measuring innovation performance within organisations has evolved into a multifaceted discipline that addresses both the processes leading to novel outcomes and the ultimate value those outcomes ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

A key performance indicator (KPI) is a measurable value that demonstrates how effectively a company, department or individual is achieving key business objectives. KPIs are tracked to evaluate success ...

There have been significant efforts at the international, regional and national levels to define, develop and use indicators to measure sustainability. Most significant of these was the United Nations ...

Numbers increasingly govern public services. Hospitals monitor waiting times, bed capacity, patient satisfaction – to name just a few. Universities are ranked by student satisfaction and prisons ...

As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

Marketing leaders responsible for tracking emerging channels and evolving customer behaviors must also sort out what the most relevant metric types are. Multichannel marketing’s rapid evolution has ...