Mobile operator O2 is to allow some new and existing customers to swap their phone for a new one whenever they like during their contract at no extra cost. From Thursday, the O2 Switch Up option will ...

O2 is well known for its tongue-in-cheek customer service replies on Twitter, so it should be no surprise that it took a slightly unconventional approach to advertising one of its contracts. In a ...

Over 15 million O2 customers could see their phone bills soar by 40% more than expected because of a new mid-contract policy change. The phone network emailed users on Wednesday to say it would be ...